To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.
SHIPPING AND RETURNS:
FREE SHIPPING is included with every order shipping within the US.
Allow 2-3 business days for order processing.
Standard shipping: UPS ground, 4-5 business days.
Expediting shipping is an option during checkout, for an additional fee. Allow 2 days for order to leave the factory, plus 3 days shipping time.
We now ship Internationally. Shipping costs apply.
OUR MONEY BACK AND RETURN POLICY
Your satisfaction is important to us and is 100% Guaranteed. If you are dissatisfied with any merchandise for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, minus shipping & handling.
To return an item, we request that you first contact us at firstname.lastname@example.org or at www.sleephappyproducts.com to obtain a Return Authorization # (RA#) and return instructions. Postage costs you incur to return an item are non-refundable. Unauthorized or hand delivered returns will not be accepted.
We accept Visa, MasterCard, AMEX, Paypal on our website. For any other type of payment such as Cryptocurrency, MoneyGram or Western Union please contact us at email@example.com
For Wholesale Inquiries contact us at firstname.lastname@example.org
Trust Us with Your Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
With your permission, we may send you emails about our store, new products and other updates.
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com